WHERE DO YOU SHIP FROM & DO YOU SHIP WORLDWIDE?
WHEN WILL MY ORDER ARRIVE?
All orders are processed Monday through Friday, excluding holidays.
For standard delivery please allow 1-2 business days for order processing/packing.
There can be occasional customs or courier delay which
For any questions email firstname.lastname@example.org
WHICH COURIER DO YOU USE AND IS IT INSURED?
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
WHAT IS THE RETURN POLICY?
We do not accept any sale items for return, we only accept an exchange or a credit note.
PROMOTIONS AND DISCOUNTS
ARE RETURNS FREE?
HOW DO I ORGANISE A RETURN?
The return parcel is your responsibility so any parcel lost during the return will not be refunded. Make sure to use a tracking service when choosing a carrier. The return parcel is your responsibility so any parcel lost during the return will not be refunded.
HOW LONG DOES IT TAKE FOR MY EXCHANGE / REFUND TO BE PROCESSED?
If you're exchanging, we will send your new product,
If you're refunding, we will refund you through the
WHAT IF MY ORDER ARRIVES DAMAGED, OR THERE IS A FAULT?
OUR TIMELESS RAQUEL HAT EXUDES PURE ELEGANCE, THANKS TO ITS SOPHISTICATED MONOCHROME PALETTE AND EXQUISITE HANDCRAFTED DESIGN. TIED WITH A MONOCHROME CORD AND FINISHED WITH GOLD HARDWARE, THIS HAT TRANSCENDS SEASONAL TRENDS. WE CHERISH THE BEAUTY OF ARTISAN CRAFT. THIS HAT TAKES 10 HOURS TO WEAVE BY ARTISANS IN ECUADOR.
BODY:100% TOQUILLA PALM STRAW, WATERPROOF PAINT
TRIM: COTTON CORD
CROWN HEIGHT: 11.5 cm BRIM WIDTH: 11 cm
SIZE GUIDE: S - 55 cm; S/M - 56 cm; M - 57 cm; M/L - 58 cm L - 59 cm;XL - 60 cm;XXL - 61 cm;