WHERE DO YOU SHIP FROM & DO YOU SHIP WORLDWIDE?
WHEN WILL MY ORDER ARRIVE?
All orders are processed Monday through Friday, excluding holidays.
For standard delivery please allow 1-2 business days for order processing/packing.
There can be occasional customs or courier delay which
For any questions email email@example.com
WHICH COURIER DO YOU USE AND IS IT INSURED?
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
WHAT IS THE RETURN POLICY?
We do not accept any sale items for return, we only accept an exchange or a credit note.
PROMOTIONS AND DISCOUNTS
ARE RETURNS FREE?
HOW DO I ORGANISE A RETURN?
The return parcel is your responsibility so any parcel lost during the return will not be refunded. Make sure to use a tracking service when choosing a carrier. The return parcel is your responsibility so any parcel lost during the return will not be refunded.
HOW LONG DOES IT TAKE FOR MY EXCHANGE / REFUND TO BE PROCESSED?
If you're exchanging, we will send your new product,
If you're refunding, we will refund you through the
WHAT IF MY ORDER ARRIVES DAMAGED, OR THERE IS A FAULT?
THE TESSA BAG HAS BEEN CRAFTED WITH THE MODERN DAY TRAVELER IN MIND. HANDWOVEN IN COLOMBIA FROM SMOOTH IRAKA PALM, THE HEAD-TURNING DESIGN HAS BEEN FINISHED WITH MATCHING NEUTRAL HANDLES. FOR A NATURAL STYLE, TEAM IT WITH YOUR FAVOURITE DENIM AND A PAIR OF ESPADRILLES. EACH BAG TAKES APPROXIMATELY 2 DAYS TO HAND WEAVE BY ARTISANS IN COLOMBIA
BODY: IRAKA STRAW, WATERPROOF PAINT, COTTON
HEIGHT: 29cm BASE: 20cm